Free Standard: 2-4 business days.

Except for the Balearic Islands, where delivery may take up to 7 business days and will cost €4.99.

All orders placed before 1:00 p.m. are shipped the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet), order preparation times may be extended by up to 48 additional hours beyond the usual processing time. Delivery times may be delayed by up to one week.

The first exchange is free of charge.

You have 30 days from the delivery date to request an exchange. Please note that the item must be in the same condition as when you received it.

You can exchange your size, colour or model in either of the following ways:

1. FREE of charge at our Madrid store located at Calle Bárbara de Braganza 4, 28004 Madrid, and at our Barcelona store located at C/ Pere Serafí 12, Gràcia, 08012 Barcelona. (SIZE EXCHANGES ONLY)

2. Request your exchange online through the following link. Once you complete the exchange request, we will send you the shipping label by email so you can drop off the package as soon as possible. This will allow us to process your exchange quickly, and you will receive your new order within 2-3 business days.

In-store exchanges for purchases made at El Corte Inglés are not permitted.

You have 15 calendar days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can make your return in any of the following ways:

1. FREE in-store pickup at our locations:

• Calle Bárbara de Braganza 4, 28004 Madrid.
• Calle Pere Serafí 12, Gràcia, 08012 Barcelona.

2. Request your refund online at the following link.

The return cost is €4.99 if you drop your package off at a post office or €5.99 if you request a pickup at the address you provide.

As soon as we receive the package, we will process the necessary procedures. You will receive the refund (minus applicable shipping costs) using the same payment method used for the purchase.

The refund may take up to 9 business days to be processed from the time we receive the package at our warehouse.

(*) During special periods (Flash Sale, Black Friday, Outlet) the refund times may be increased.

Online returns are not accepted for purchases made in physical stores or at our El Corte Inglés corners.

Returns to physical stores for purchases made at El Corte Inglés are also not accepted.

Delivery takes 5 to 7 working days . The cost is €4.99 (1 and 2 pairs) or €5.99 (3 pairs).

All orders placed before 1:00 p.m. (Spanish time) are shipped on the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet), order preparation times may be extended by up to 48 additional hours beyond the usual processing time. Delivery times may be delayed by up to one week.

The exchange fee is €9.99.

You have 30 days from the delivery date to request an exchange. Please note that the item must be in the same condition as when you received it.

You can exchange your size, colour or model by following these steps:

1. Request your exchange online through the following link.

Once you complete the exchange request, we will send you the shipping label by email so you can drop off the package as soon as possible. This will allow us to process your exchange quickly, and you will receive your new order within 3-5 business days.

You have 15 calendar days from the date of receipt to make a return.

Please note that the item must be in the same condition as when you received it.

You can request your return online using the following link.

The return cost is €9.99.

As soon as we receive the package, we will proceed with the necessary processing. You will receive the refund amount(minus the applicable shipping costs) to the same payment method used for the purchase.

The refund may take up to 9 business days to be processed from the moment we receive the package in our warehouse.

(*) During special periods (Flash Sale, Black Friday, Outlet), refund processing times may be extended.

Online returns are not accepted for purchases made in physical stores.

Delivery in 5 to 7 working days .

The cost is €29.99.
If there are any customs charges, they will be paid by the customer.

All orders placed before 1:00 p.m. (Spanish time) are shipped on the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet), order preparation times may be extended by up to 48 additional hours beyond the usual processing time. Delivery times may be delayed by up to one week.

The change will be made by returning the current order and making a new purchase.

You have 15 days from the delivery date to make this return.
Please note that the item must be in the same condition as when you received it.

You have 15 working days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can request your refund online at the following link .

The cost of the return is €39.99.
If there are any customs charges, they will be paid by the customer.

As soon as we receive the package, we will proceed with the necessary arrangements.
You will receive the refund (minus shipping costs) using the same payment method used for the purchase.

The refund will be issued once we receive the package and the corresponding customs procedures are resolved.

Online returns for purchases made in physical stores are not accepted.

Delivery in 5 to 7 business days .

The cost is €4.99 (1 and 2 pairs) and €5.99 (3 pairs). Any customs charges will be borne by the customer.

All orders placed before 1:00 p.m. are shipped the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet), order preparation times may be extended by up to 48 additional hours beyond the usual processing time. Delivery times may be delayed by up to one week.

The change will be made by returning the current order and making a new purchase.

You have 15 days from the delivery date to make this return.
Please note that the item must be in the same condition as when you received it.

No exchanges are accepted for online orders in our London store.

You have 15 working days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can request your refund online at the following link .

The cost of the return is €29.99.
If there are any customs charges, they will be paid by the customer.

As soon as we receive the package, we will proceed with the necessary arrangements.
You will receive the refund (minus shipping costs) using the same payment method used for the purchase.

The refund will be issued once we receive the package and the corresponding customs procedures are resolved.

Online returns for purchases made in physical stores are not accepted.

Returns of online orders are not accepted in our London store.

Delivery within 7 to 12 business days .

The cost is €35.99.
If there are any customs charges, they will be paid by the customer.

All orders placed before 1:00 p.m. (Spanish time) are shipped on the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet), order preparation times may be extended by up to 48 additional hours beyond the usual processing time. Delivery times may be delayed by up to one week.

The change will be made by returning the current order and making a new purchase.

You have 15 days from the delivery date to make this return.
Please note that the item must be in the same condition as when you received it.

You have 15 calendar days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can request your refund online at the following link.

The cost of the return is €39.99 .
If there are any customs charges, they will be paid by the customer.

As soon as we receive the package, we will process the necessary procedures. You will receive the refund (minus applicable shipping costs) using the same payment method used for the purchase.

The refund will be issued once we receive the package and the corresponding customs procedures are resolved.

Online returns for purchases made in physical stores are not accepted.

Delivery time: 7–12 business days. The shipping cost is €25.99. If there are any customs duties, they must be paid by the customer.

All orders placed before 13:00 (Spanish time) are shipped on the same day the order is placed (Monday–Friday, business days).

(*) During special periods (Flash Sale, Black Friday, Outlet), order preparation times may increase by up to 48 hourscompared to the usual timeframe indicated. Delivery times may be delayed by up to one week.

The exchange will be processed by returning the current order and placing a new purchase.

You have15 days from the delivery date to make this return. Please note that the item must bein the same condition in which you received it.

You have 15 calendar days from the date of receipt to make a return. Please note that the item must be in the same condition in which you received it.

You can request your return online using the following link.

The return cost is €25.99. If there are any customs duties, they must be paid by the customer.

As soon as we receive the package, we will proceed with the necessary processing. You will receive the refund corresponding to the return (deducting the applicable shipping costs) using the same payment method used for the purchase.

The refund will be issued once we receive the package and the corresponding customs procedures have been completed.

Online returns are not accepted for purchases made in physical stores.

Delivery within 7 to 15 working days .

The cost is €49.99.
If there are any customs charges, they will be paid by the customer.

All orders placed before 1:00 p.m. (Spanish time) are shipped on the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet), order preparation times may be extended by up to 48 additional hours beyond the usual processing time. Delivery times may be delayed by up to one week.

The change will be made by returning the current order and making a new purchase.

You have 15 days from the delivery date to make this return.
Please note that the item must be in the same condition as when you received it.

You have 15 calendar days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can request your refund online at the following link .

The cost of the return is €39.99.
If there are any customs charges, they will be paid by the customer.

As soon as we receive the package, we will process the necessary procedures. You will receive the refund (minus applicable shipping costs) using the same payment method used for the purchase.

The refund will be issued once we receive the package and the corresponding customs procedures are resolved.

Online returns for purchases made in physical stores are not accepted.