Free Standard: 2-4 business days.

Except for the Balearic Islands, where delivery may take up to 7 business days and will cost €4.99.

All orders placed before 1:00 p.m. are shipped the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet) order preparation times may be increased by 24 hours from the usual time indicated.

The first size change is free.

You have 30 days from the delivery date to make an exchange.
Please note that the item must be in the same condition as when you received it.

You can change your size in any of the following ways:

1. FREE at our Madrid store at Calle Bárbara de Braganza 4, 28004 Madrid.

2. Requesting your change online at the following link .

Once your application is processed, you'll receive the label in your email.

Once we receive the product, we will send you a replacement. The exchange process usually takes 5-7 business days from the date the returned product is shipped.

Making a model change involves returning and purchasing the new model.

In-store exchanges for purchases made at El Corte Inglés are not permitted.

You have 15 calendar days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can make your return in any of the following ways:

1. FREE at our Madrid store at Calle Bárbara de Braganza 4, 28004 Madrid.

2. Request your refund online at the following link.

The return cost is €4.99 if you drop your package off at a post office or €5.99 if you request a pickup at the address you provide.

As soon as we receive the package, we will process the necessary procedures. You will receive the refund (minus applicable shipping costs) using the same payment method used for the purchase.

The refund may take up to 9 business days to be processed from the time we receive the package at our warehouse.

(*) During special periods (Flash Sale, Black Friday, Outlet) the refund times may be increased.

Online returns are not accepted for purchases made in physical stores or at our El Corte Inglés corners.

Returns to physical stores for purchases made at El Corte Inglés are also not accepted.

Delivery takes 5 to 7 working days . The cost is €4.99 (1 and 2 pairs) or €5.99 (3 pairs).

All orders placed before 1:00 p.m. (Spanish time) are shipped on the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet) order preparation times may be increased by 24 hours from the usual time indicated.

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You have 15 working days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can request your refund online at the following link.

The cost of the return is €9.99.

As soon as we receive the package, we will process the necessary procedures. You will receive the refund (minus applicable shipping costs) using the same payment method used for the purchase.

The refund may take up to 9 business days to be processed from the time we receive the package at our warehouse.

(*) During special periods (Flash Sale, Black Friday, Outlet) the refund times may be increased.

Online returns for purchases made in physical stores are not accepted.

Delivery in 5 to 7 working days .

The cost is €29.99.
If there are any customs charges, they will be paid by the customer.

All orders placed before 1:00 p.m. (Spanish time) are shipped on the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet) order preparation times may be increased by 24 hours from the usual time indicated.

The change will be made by returning the current order and making a new purchase.

You have 15 days from the delivery date to make this return.
Please note that the item must be in the same condition as when you received it.

You have 15 working days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can request your refund online at the following link .

The cost of the return is €39.99.
If there are any customs charges, they will be paid by the customer.

As soon as we receive the package, we will proceed with the necessary arrangements.
You will receive the refund (minus shipping costs) using the same payment method used for the purchase.

The refund will be issued once we receive the package and the corresponding customs procedures are resolved.

Online returns for purchases made in physical stores are not accepted.

Delivery in 5 to 7 business days .

The cost is €4.99 (1 and 2 pairs) and €5.99 (3 pairs). Any customs charges will be borne by the customer.

All orders placed before 1:00 p.m. are shipped the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet) order preparation times may be increased by 24 hours from the usual time indicated.

The change will be made by returning the current order and making a new purchase.

You have 15 days from the delivery date to make this return.
Please note that the item must be in the same condition as when you received it.

You have 15 working days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can request your refund online at the following link .

The cost of the return is €29.99.
If there are any customs charges, they will be paid by the customer.

As soon as we receive the package, we will proceed with the necessary arrangements.
You will receive the refund (minus shipping costs) using the same payment method used for the purchase.

The refund will be issued once we receive the package and the corresponding customs procedures are resolved.

Online returns for purchases made in physical stores are not accepted.

Delivery within 7 to 12 business days .

The cost is €35.99.
If there are any customs charges, they will be paid by the customer.

All orders placed before 1:00 p.m. (Spanish time) are shipped on the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet) order preparation times may be increased by 24 hours from the usual time indicated.

The change will be made by returning the current order and making a new purchase.

You have 15 days from the delivery date to make this return.
Please note that the item must be in the same condition as when you received it.

You have 15 calendar days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can request your refund online at the following link.

The cost of the return is €39.99 .
If there are any customs charges, they will be paid by the customer.

As soon as we receive the package, we will process the necessary procedures. You will receive the refund (minus applicable shipping costs) using the same payment method used for the purchase.

The refund will be issued once we receive the package and the corresponding customs procedures are resolved.

Online returns for purchases made in physical stores are not accepted.

Delivery within 7 to 15 working days .

The cost is €49.99.
If there are any customs charges, they will be paid by the customer.

All orders placed before 1:00 p.m. (Spanish time) are shipped on the same day (Monday to Friday).

(*) During special periods (Flash Sale, Black Friday, Outlet) order preparation times may be increased by 24 hours from the usual time indicated.

The change will be made by returning the current order and making a new purchase.

You have 15 days from the delivery date to make this return.
Please note that the item must be in the same condition as when you received it.

You have 15 calendar days from receipt to make a return.
Please note that the item must be in the same condition as when you received it.

You can request your refund online at the following link .

The cost of the return is €39.99.
If there are any customs charges, they will be paid by the customer.

As soon as we receive the package, we will process the necessary procedures. You will receive the refund (minus applicable shipping costs) using the same payment method used for the purchase.

The refund will be issued once we receive the package and the corresponding customs procedures are resolved.

Online returns for purchases made in physical stores are not accepted.